terms & conditions

Article 1 – Price and number of people

– The prices for bungalow rentals are expressed in euros, all taxes included. – We can offer you Different types of fees according to the type of bungalow and the number of occupants.
-Two fees according to the time period: low season and high season.
– All orders of any type must be paid in euros.
– Lombok Adventures reserves its right to change its prices anytime, but the products will be invoiced based on the available fees at the moment of order registrations.

Article 2 – Availability 

The reservations are made in real time. They are created automatically after the validation of the online order.

Article 3 – Payment

You pay your reservations exclusively by bank transfer and secure PayPal account payment.

– Bank card payment allows you to order online and immediately. The accepted cards for payment of an order are: Blue Card / Visa and Eurocard / Mastercard.
– There is only one authorized payment method per order.
– If the chosen season during the order process does not match your preference, a surcharge will be added for all the changes if the fee is more important and alternatively a discount will be made. If, for example, a person makes reservations in the low season from November to April, but would like to reschedule it for the high season, they’ll have to pay the additional fees.

Article 4 – Security of the payments and personal data

– Security of the payments
Our website is subject to a security system. Paypal System.
We adopted the SSL encrypting method, but we also strengthened the jamming and encrypting procedures in order to protect the best possible all the sensitive data connected to the payment methods.
– Personal data
Your personal information and data are necessary for the management of your order and for our commercial relations. They are stored in a database.
The data are kept in your own Account: these data allow your transaction to be carried out properly.
They allow us to contact you, as far as possible, in case of cancelation or modification of the date, schedule or season for which you made the reservation.
In accordance with the law of data processing and liberties from January 6, 1978, you have the right to access and correct your personal information which can be exercised at  by specifying your full name and if possible your customer reference number.

Article 5 – Validation

You declare that you took knowledge and accepted the present general terms of sale before making your order. So the validation of your order applies to accepting these general terms of sale.
Unless proved otherwise, the data registered by Lombok adventures.com form the evidence of all the transactions made by Lombok adventures.com and its clients.

Article 6 – Order Confirmation

Your reservation is completely confirmed and undertaken by Lombok adventures.com only when we receive your e-mail confirming that your order has been properly validated.
Consequently, we invite you to check out your e-mail.

Article 7 – Cancelation, reimboursement, use

– Once the reservation is made, it cannot be reimbursed, nor exchanged, or resold.

Article 8 – Tracking your order

Contact Lombok adventures at:

Tél : +33 6 74 41 76 00

Tél : +81936775960  Indonésie